QUALITY POLICY

The bet on quality is a necessary factor to ensure the competitiveness of RSTM in the market in which it operates. Recognizing this reality, we seek to systematically improve our form of organization so as to ensure that services provided meet in full the needs and expectations of customers and employees. In this way, The RSTM undertakes to implement a strategy based on the following principles: ​

  • Interaction with our indirect customers and their technical teams

 

  • Interaction with our indirect customers and their technical teams                                                               

  • Effectiveness and efficiency of technical interventions performed by our employees, at the level of the absence of faults and the rapidity of response to the resolution of technical problems diagnosed

  • Analysis and systematic review of business processes having regard to objective information, and suggestions of Customers and employees ​

  • Commitment to compliments of customer requirements and legal requirements applicable ​

  • Commitment to continuous improvement of the effectiveness of the System of Management of Qualidade​